Dean, James W. <br/><br/>
Total quality : management, organization, and strategy  / 
James W. Dean y James R. Evans 
 - Estados Unidos de América  :   West Publishing Company,  1994 
 - xi, 287 p. 
<br/><br/>Bibliografía: p. 283-288 
<br/><br/><label>ISBN: </label>0-314-02826-9 
<br/><br/><label>LCCN: </label>172921 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administración de calidad total  <br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013 D43 1994