@book{173754,
	author = {Scherkenbach,William W.},
	title = {La Ruta Deming: Hacia la Mejora Continua  /},
	publisher = { Continental,},
	year = {1994},
	address = {México (DF) :},
	note = {Trad. de Deming's Rood to Continual Improvement}
}