@book{177685,
	author = {Kleiner, Art and Carril Villarreal, María del Pilar},
	title = {El cambio basado en el aprendizaje : realidades sobre la transformación corporativa  /},
	publisher = { Oxford University Press,},
	year = {2000},
	address = {México  :},
	note = {Título original: Oil change: perspectives on corporate transformation}
}