@book{88542,
	author = {Tejeda Portillo, Lorenza. and Teopa Juárez, Dora Nelly.},
	title = {Elaboración del manual de organización y procedimientos caso :},
	publisher = {El autor,},
	year = {2003.},
	address = {Chapingo, Méx. :},
	url = {http://10.13.5.2/tesis/100065.pdf}
}