@book{95291,
	author = {Vázquez Vázquez, Juana María.},
	title = {Determinación de las causas a la resistencia al cambio},
	publisher = {El autor,},
	year = {2008},
	address = {Chapingo, Méx. :},
	url = {http://10.13.5.2/tesis/106910.pdf}
}